Privacy Policy

Lab 215
The Express Building,
9 Great Ancoats St, Ancoats,
Manchester M4 5AD

Privacy Notice

This privacy notice tells you what to expect us to do with your personal information.

We have a joint controller relationship with end user / customer for the purpose of:

We work with joint controllers to ensure the integrity of the data is maintained and used in accordance with this named policy.

Contact Details

Please contact our data protection team: [email protected]

1. What Information We Collect, Use, and Why

We collect or use the following information to provide services and goods, including delivery:

• Names and contact details
• Addresses

We collect or use the following information for service updates or marketing purposes:

• Names and contact details
• Addresses

2. Lawful Bases

Our lawful bases for collecting or using personal information to provide services and goods are:

Legitimate interest: “processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.”

Our lawful bases for collecting or using personal information for service updates or marketing purposes are:

Legitimate interest: “processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.”

3. Where We Get Personal Information From

Publicly available sources

4. How Long We Keep Information

We retain all personal data in accordance with UK legislation held within the UK Data Bill 2018.

A copy of our retention policy and schedule can be accessed by emailing our data protection team: [email protected]

5. Who We Share Information With

Others we share personal information with:

• Other relevant third parties: end user/customers only.

6. Your Data Protection Rights

Under data protection law, you have rights including:

• Your right of access: You have the right to ask us for copies of your personal data.
• Your right to rectification: You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
• Your right to erasure: You have the right to ask us to erase your personal data in certain circumstances.
• Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal data in certain circumstances.
• Your right to object to processing: You have the right to object to the processing of your personal data in certain circumstances.
• Your right to data portability: You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.
• Your right to withdraw consent: When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us using the contact details: Data Protection Team [email protected]

How to Complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113
Website: https://www.ico.org.uk/make-a-complaint

Last updated: 1 August 2024